How To Get A Pink Slip

Renew FAQ
About myRego
Registration details
Change usage
Payment - Credit Card
Payment - BPAY
Confirm details
Receipt details

Renew registration - Frequently Asked Questions

What vehicle registrations can be renewed online?
Most vehicles (cars, motorcycles, trailers and heavy vehicles) can be renewed online. You will need to renew your CTP insurance green slip as usual and get an e-Safety Check (previously known as a pink slip), if required, from an e-Safety Station. Both your CTP and e-Safety Check are now sent electronically to the Roads and Maritime Services (RMS).
Where is the billing number on the renewal certificate?
The billing number can be found in the top left hand corner and the yellow highlighted section below the label (for heavy vehicles) of your renewal certificate. If there is no billing number on your renewal certificate, your vehicle is not eligible for renewal online. Check your renewal certificate before attempting. Refer to image below.
What vehicle registrations cannot be renewed online or by phone?
You will need to renew your registration at a motor registry or by mail if:
- The usage shown on your Certificate of Registration is one of the following: DEMN, OMNI, SALE, SBTX, TAXI, TOW, TOWT, or TRAD.
- Your CTP insurer has not sent CTP details electronically to RMS.
- Your inspection station has not sent an inspection report electronically to RMS.
What do I need to be able to renew online?
You will need to have:
- Your Certificate of Registration renewal notice.
- Your passed e-Safety Check (also known as a pink slip) from an e-Safety Station, if INSPECTION REQUIRED is printed on your renewal notice.
- Valid CTP insurance (also known as a green slip) sent electronically to the Roads and Maritime Services by your insurer.
- A valid credit card from American Express, Diners Club, MasterCard, Visa or the ability to pay using BPAY.
- Primary producers must be in possession of evidence required by the Roads and Maritime Services.
Can I nominate online to change what I use my vehicle for?
You can nominate to change the use your vehicle from and to some registration usages when renewing registration online for a light vehicle (Gross Vehicle Mass 4.5 tonnes or less).
What usages can I change from and to using the myRego service?
You can change from and to the following usage types for light vehicles:
From - Private, Business, Pensioner, Charity groups, Primary Producer and Rental vehicle.
To - Private, Business, Pensioner, Pensioner Incapacitated Ex-serviceperson and Primary Producer.
Will I be issued a new Registration Certificate if I change my usage online?
Yes, a new receipted Certificate of Registration (and label if applicable) will be issued if you change your vehicles nominated usage online.
If I change my usage online, do I wait to attach the new label being sent?
Labels are no longer required for eligible light vehicles. More information is available on the Roads and Maritime Services website.
When renewing Heavy Vehicles (GVM more than 4.5 tonnes), you may attach the label that came with the renewal notice, as usage isn't shown. You may attach the new receipted label when received if you wish. It is an offence to drive a heavy vehicle with an expired label.
Why must Primary producers be in possession of evidence required if the Roads and Maritime Services can't view evidence?
RMS will conduct checks and require proof to be sent to ensure that vehicle was eligible for a concession at the time of payment.
Can I advise online that I am a pensioner and get the concession for renewal?
Yes, but only if your car is registered in your name. You can provide details of your Centrelink or DVA card on the myRego service and the details will be verified electronically by Centrelink. If your vehicle is registered in joint names, you will both have to go to a motor registry to notify your details and arrange the first renewal.
What is deferred Centrelink validation?
The deferred Centrelink validation refers to Centrelink being unavailable to validate your pensioner details at the time of your transaction and the validation is being queued in the background for what we call a deferred validation when the Centrelink system is up again. Your concession will be provided subject to the deferred Centrelink validation at a later date. If the deferred Centrelink validation fails you will receive a letter from RMS requesting payment for the registration.
Centrelink validation service available time is:
- Monday to Friday: 4am to 9pm (except National Public Holidays)
- Saturday: 4am to 6pm
All other times Centrelink will be unavailable.
Note: if you are renewing/registering as a pensioner for the first time and Centrelink is offline, RMS will not be able to verify your pensioner status in this session.

You have the following options:
1. Try again at another time (see above Centrelink available time)
2. Change to a non-pensioner usage
3. Visit a Registry
4. Call Roads and Maritime Services on 13 22 13
What is CTP insurance (a green slip)?
A green slip is an insurance policy, which provides cover for compulsory third-party (CTP) personal injury insurance. CTP insurance provides compensation for other people injured in an accident when you or the person driving your vehicle is the driver at fault.
CTP insurance provides cover Australia wide, 24 hours a day for:
- Your passengers.
- Other road users, such as drivers, passengers, pedestrians, cyclists, motor cyclists and pillion passengers.
- Injuries caused through the use of a trailer.
It does not cover:
- You for personal injury if you are the driver at fault in an accident.
- Damage to property or other vehicles.
CTP Insurance is compulsory, and must be taken out when registering a motor vehicle. Compare CTP insurance prices at: www.greenslips.nsw.gov.au.
Do all CTP insurers send details to the Roads and Maritime Services electronically, and how long does it take?
All CTP insurers now send insurance details electronically. However, there may be exceptions, such as policies paid at a Post Office. The time it takes for RMS to receive the details varies depending on the insurer. You should speak to your insurer to confirm how long it takes.
I have paid my CTP insurance but the website keeps telling me I haven't. What's wrong?
Call your CTP insurance provider to check that they have sent it electronically to RMS.
I have bought multiple CTP's. What do I need to do to complete online registration?
You will be asked to select the CTP Policy you would like to use from the drop down list.
I want to renew my registration for six months. What are the requirements?
Six month registration is only available if you renew the registration within 21 days of the vehicle's registration expiry date. You will need a six month CTP insurance policy which has been sent electronically to the Roads and Maritime Services by your insurer. You cannot renew registration for six months with a 12 month CTP policy. Please note if you elect to pay by BPAY to allow for processing time, you must make BPAY payments at least 3 business days before the CTP 'use by' date or the registration will not be renewed.
I want to renew my registration for three months. What are the requirements?
Three month registration is only available for trailers and heavy vehicles. For heavy vehicles you will need a three month CTP insurance policy which has been sent electronically to RMS by your insurer. You cannot renew registration for three months with a 12 month CTP policy. Please note if you elect to pay by BPAY to allow for processing time, you must make BPAY payments at least 3 business days before the CTP 'use by' date or the registration will not be renewed.
What is an e-Safety Station?
NSW inspection stations are now referred to as e-Safety Stations. e-Safety Stations will now transmit your e-Safety Check (previously a pink slip) electronically to RMS. To find one near you, click here
What is an e-Safety Check?
An e-Safety Check is a safety inspection report/pink slip. If your vehicle is more than five years old you will require an e-Safety Check to renew your registration.
* Some exceptions apply. Please check your latest rego renewal notice.
Do I need a receipt number for the registration renewal certificate?
Once you have successfully completed your registration renewal online or by phone, you will be issued with a renewal receipt number. Write this number in black ink in the space provided, on your Certificate of Registration. See image below.

For heavy vehicles (GVM more than 4.5 tonnes), it is not necessary to write the number on the registration label. Roads and Maritime Services do not send out a receipted Certificate of Registration or label unless you have also changed your usage or the registration term.
How do I get the receipt number for the registration renewal certificate if I pay by BPAY?
The reference or receipt number given by your BPAY provider can be written in black ink in the space provided, on your Certificate of Registration. See image above.
Do I need to write the receipt number on the registration label?
Labels are no longer required for eligible light vehicles. More information is available on the Roads and Maritime Services website.
When renewing Heavy Vehicles (GVM more than 4.5 tonnes), you should attach the label to your vehicle after payment without a receipt number. If you have changed your registration term, you must destroy the label that came with the renewal notice. A new receipted Certificate of Registration and label will be issued in the mail.
How do I get a GST tax invoice?
If your vehicle had a HVIS inspection, your Certificate of Registration can be used as a GST tax invoice.
How do the Police know my vehicle is registered in the absence of the label, or if there is no receipt on the label?
Law enforcement authorities have mobile access to verify RMS records.
I've changed my registration term. What should I do about the registration label?
Labels are no longer required for eligible light vehicles. More information is available on the Roads and Maritime Services website.
When renewing light vehicles, a new receipted Certificate of Registration will be issued in the mail for your records.
When renewing Heavy Vehicles (GVM more than 4.5 tonnes), you must destroy the label that came with the renewal notice. A new receipted Certificate of Registration and label (for heavy vehicles) will be issued in the mail. Please allow seven days for the new label to be received. You can attach the new receipted label when received, or if the registration expires before the new label is received, you can obtain a replacement label from a motor registry for no fee.

Important: It is an offence to drive a heavy vehicle with an expired label, a label for an incorrect term or without a label.
Is my information secure?
Yes. RMS use industry standard security measures.
Will my privacy be protected?
Yes. RMS has business rules to ensure your private and personal information is effectively managed. Click here to read more.

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About myRego

Most vehicles (cars, motorcycles, trailers and heavy vehicles) can be renewed online.

Using myRego. To use this website you will need the following:

Your Certificate of Registration renewal notice.
A passed inspection report if INSPECTION REQUIRED is printed on your renewal notice, sent electronically to the Roads and Maritime Services.
Valid CTP insurance, sent electronically to the Roads and Maritime Services (except for trailers).
A valid credit card or the ability to pay using BPAY.
Primary producers must be in possession of current documentation as required by the RMS.

When you're ready to start, click Continue. On the following page you will be asked to read and accept the terms and conditions of use. You must accept these to progress through the site.

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Registration details

Enter your billing number.
The billing number is located on the top left hand corner of the Renewal Certificate and the yellow highlighted section of the registration label (for heavy vehicles).

If there is no billing number on your renewal certificate, your vehicle is not eligible for an online renewal. If the renewal is for a pensioner concession, your pensioner details recorded with RMS will be validated with Centrelink before you can proceed. You may be required to re-enter your pensioner details.
Enter the plate promotion code if applicable.
A promotion code is a specific code issued for a special deal or discount on certain plate product fees. You do not require one to renew your registration.
Click Continue to proceed. Your registration details will appear in the bottom half of the screen including any plate discount amount applicable.
Check that the registration number, usage and amount are correct. If the renewal is for a primary producer usage you need to read and accept the primary producer conditions before you can proceed. If you have ordered a special number plate within your registration renewal period, make sure the renewal reflects your new plate number.
If you wish to change your usage (light vehicles only) click Change next to the usage field and follow steps outlined for Change Usage. Once a new usage is selected, the new usage field will be displayed with the option to reset back to the original usage by clicking on Reset.
If a usage change is not required then proceed with the payment.
Select a payment option of either
1. BPAY (RMS biller code and a reference number will be issued to provide to your financial institution)
2. Credit card.
Click Continue to proceed.

You will not be able to proceed past this point if your vehicle is not eligible for renewal or if we have not received an electronic copy of any required green slip from your insurer and any required inspection report from an authorised inspection station.

Fleet customers - you can now pay your registration instalment at this point. If you do not hold a valid green slip for the new registration period you must renew it before your current CTP expires or your registration will be cancelled.

Usage Definition:

BUSG - Business - A usage applicable to vehicles used by organisations unless specified otherwise. Also applicable to individuals if the vehicle is not used for private purposes (excluding pensioners).

CHAR - Charity Groups - A registration usage for religious, charitable or benevolent organisations.

PRV - Private - A registration usage primarily for vehicles used for social, pleasure or domestic purposes.

PNSR - Pensioner - A registration usage available to eligible pensioners.

PNIC - Pensioner Incapacitated Ex-service person - A registration usage available to eligible Incapacitated Ex-service persons.

PPG - Primary Producer - A registration usage available to a rural co-operative society or primary producer.

RENV - Rental Vehicle - A registration usage applicable to a vehicle let out for hire without a driver.

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Change usage

You can change from and to the following usage types for light vehicles only:

From - Private, Business, Pensioner, Pensioner Incapacitated Ex-serviceperson, Charity groups, Primary Producer and Rental vehicle.
To - Private, Business, Pensioner, Pensioner Incapacitated Ex-serviceperson and Primary Producer.

To change usage you must:

Select a new usage from the list. If the new usage selected is
1. Pensioner, please enter your pension card type and pensioner number
2. Pensioner Incapacitated Ex-serviceperson, please enter your DVA pension number and given name
3. Primary Producer, accept the primary producer conditions by checking the tick box
Click Continue
For pensioner usages, your pensioner details will be validated with Centrelink or Department of Veteran Affairs before you can proceed. A message will be displayed if Centrelink is offline. If you are currently recorded as a pensioner with RMS, your concession will be provided subject to a deferred Centrelink validation at a later date. If the deferred Centrelink validation fails, you will receive a letter from us requesting payment for the registration.
Note: if you are renewing/registering as a pensioner for the first time and Centrelink is offline, RMS will not be able to verify your pensioner status in this session. You have the following options:
1. Try again at another time. Centrelink validation service available time is:
  - Monday to Friday: 4am to 9pm (except National Public Holidays)
  - Saturday: 4am to 6pm
  All other times Centrelink will be unavailable
2. Change to a non-pensioner usage
3. Visit a Registry
4. Call our Contact Centre on 13 22 13
The new charges for the selected usage are displayed.
Accept the new charges, by clicking Continue.
The new usage and cost will be displayed on the registration details page. No fee is payable by pensioners, HOWEVER YOU MUST CLICK CONFIRM to receive a receipt number. You must then write the receipt number on your registration certificate.
Note that the system may prompt you to select another pensioner usage:
1. PNSR - Pensioner
2. PNIC - Pensioner Incapacitated Ex-serviceperson

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Payment - Credit Card

RMS accepts American Express, Diners Club, MasterCard and Visa.

Enter the credit card number, with no spaces between the digits.
Enter the expiry date.
Enter the Credit Card Verification Code. This is a 3 or 4 digit number that appears in the front or back of your credit card and is used to verify the use of the credit card by the person entering the credit card details.
Click Continue.

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Payment - BPAY

Your registration and BPAY payment details will be displayed.

You can select to change the registration details or payment method by clicking on the corresponding change button.

The amount due will display if there is an outstanding amount for the renewal (ie the renewal cost less any previous payments).

To print the BPAY details for your records:

Press the click here link. A new window will open with a printer friendly version of the page.
Select the Print button from the browser.
Once the printing is complete, close the window.

If you would like the BPAY details sent to you in an email:

Enter your email address in the space provided.
Re-enter your email address.
Click on the Send button.

Please note:
To complete your registration renewal you must follow the BPAY instructions on the page.

If the registration you are paying is for a light vehicle for a six month term, you must pay before the CTP policy 'use by' date. The 'use by' date can be found on the CTP policy or by contacting your insurer. You must make the BPAY payment at least 3 business days before the 'use by' date or the registration will not be renewed and a new 12 month CTP policy and renewal will be required.

If you are paying by BPay, you will need to record either the receipt number provided by your financial institution or the Roads and Maritime Services receipt number.

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Confirm details

Check that all the details are correct.
Use the Change buttons to make any corrections.
Once you have clicked the Confirm button, your transaction will be processed. Please wait for the receipt to appear. This transaction can take from 15 to 100 seconds. Once processing has commenced please do not click on any other buttons.
A receipt page will appear once processing is complete. If the receipt page does not appear please call our Contact Centre on 13 22 13.

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Receipt details

This page is a record of your successful transaction. You can print the page out and/or have it emailed to you, follow the instructions on the page for these options.

Write the receipt number in black ink in the space provided on the registration certificate, on the right hand side of the page. You DO NOT need to write the receipt number on the registration label.
For vehicles that require a label, attach the label to the vehicle.
If you have changed your usage, a new receipted Certificate of Registration (and label if applicable) will be issued in the mail. Please allow 7 days (10 if paying by BPAY) for the new certificate of registration to be received. For vehicles that require a label, after payment you can attach the label that came with the renewal notice if the registration expires before the new label is received. You can attach the new receipted label when received if you wish.

If you have changed your registration term, you must destroy the label that came with the renewal notice. A new receipted Certificate of Registration (and label if applicable) will be issued in the mail. Please allow 7 days (10 if paying by BPAY) for the new certificate of registration to be received. For vehicles that require a label, you can attach the new receipted label when received, or if the registration expires before the new label is received, you can obtain a replacement label from a motor registry for no fee.

Important: For vehicles that require a label, it is an offence to drive a vehicle with an expired label, a label for an incorrect term or without a label.

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